Terms & Conditions (T&C) – Basement Saints
**Last updated: December 2025**
Welcome to **[www.basementsaints.com](http://www.basementsaints.com)**. The following Terms & Conditions govern the use of our website as well as all orders placed through our online shop. By using this website and purchasing our products, you agree to these Terms & Conditions.
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## **1. Contract Partner**
The purchase contract is concluded with:
**Basement Saints**
Aarau, Switzerland
E-mail: [info@basementsaints.com](mailto:info@basementsaints.com)
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## **2. Scope**
These Terms & Conditions apply to all orders placed through our online shop as well as to all services and digital content provided on our website.
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## **3. Offers and Contract Conclusion**
* The presentation of products in the online shop does not constitute a legally binding offer, but an invitation to place an order.
* By completing the checkout process, you submit a binding offer to purchase the selected items.
* You will receive an e-mail confirming receipt of your order. The contract is only concluded once we confirm the shipment.
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## **4. Prices and Shipping Costs**
* All prices are listed in Swiss Francs (CHF).
* Shipping costs are displayed during the ordering process and are to be paid by the buyer unless otherwise stated.
* For international orders, additional customs duties, taxes, or fees may apply. These are the responsibility of the buyer.
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## **5. Delivery**
5. Delivery
* Orders are typically shipped within 3–7 business days after payment is received.
* We handle all packing and shipping ourselves. During busy periods or when we are on tour, processing times may occasionally be longer. However, we always do our best to ship all orders as quickly as possible.
*Delivery delays do not entitle the buyer to withdraw from the contract.
*If an item is unavailable, we will inform you as soon as possible.
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## **6. Payment**
The following payment methods may be available (depending on the shop system):
* Credit card
* PayPal
* TWINT
* Prepayment / Bank transfer
The full amount is due immediately upon ordering.
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## **7. Defects and Warranty**
* If you receive damaged or faulty items, please contact us within 7 daysds of delivery.
* We will replace the item or refund the purchase price once the defect has been verified.
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## **8. Tickets & Events**
* Responsibility for the organisation of concerts lies with the respective event organiser.
* In case of cancellations or rescheduling, the organiser’s terms and conditions apply.
* Refunds through Basement Saints are only possible if the tickets were purchased directly via our online shop.
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## **9. Use of the Website**
* All content (text, images, music, videos) is protected by copyright.
* Any use, reproduction, or distribution without written permission is prohibited.
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## **10. Privacy**
Protecting your personal data is important to us. Details on data processing are available in our **Privacy Policy**.
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## **11. Disclaimer of Liability**
* We are not liable for technical interruptions, website downtime, or any damages resulting from the use of our website.
* We do not assume responsibility for external links.
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## **12. Applicable Law and Place of Jurisdiction**
* Swiss law applies.
* The place of jurisdiction is Aarau (AG), Switzerland.
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## **13. Contact**
If you have any questions, please use the contact form on our website.