Privacy Policy – Basement Saints
**Last updated: December 2025**
The protection of your personal data is important to us. This Privacy Policy explains what data we collect, how we use it, and what rights you have. It applies to all visits to our website **[www.basementsaints.com](http://www.basementsaints.com)**, including the online shop, contact forms, and newsletter sign-ups.
---
# 1. Controller**
Basement Saints
Aarau, Switzerland
E-mail: [info@basementsaints.com](mailto:info@basementsaints.com)
---
# 2. Collection and Storage of Personal Data**
We only process personal data that you voluntarily provide to us or that is automatically collected when you visit our website.
## 2.1 Data Collected When Visiting the Website**
When you visit our website, the following data may be automatically collected by our hosting provider (e.g. Wix):
* IP address
* Date and time of access
* Browser type and version
* Operating system
* Pages visited
* Referrer URL (the webpage you came from)
This data is used for system security and to improve our website.
## 2.2 Data Collected in the Online Shop**
When you make a purchase in our shop, we collect:
* First and last name
* Shipping and billing address
* E-mail address
* Selected payment method
* Purchased products
* Order history
This data is necessary to process your order.
## 2.3 Payment Data**
Payments are processed through external service providers (e.g. credit card providers, PayPal, TWINT).
We do **not** receive complete payment details—only confirmations from the payment provider.
Please refer to the privacy policies of these providers for more information.
## **2.4 Contact Form & E-mail**
If you contact us via form or e-mail, we store the information you provide in order to respond to your request.
## **2.5 Newsletter**
When you subscribe to our newsletter, we store:
* E-mail address
* Subscription date
* Your name (if provided)
You can unsubscribe at any time using the link provided in each newsletter.
---
# **3. Cookies & Tracking Technologies**
Our website uses cookies to improve user experience.
## **3.1 Types of Cookies**
* **Essential cookies** – required for basic functions (login, shopping cart, etc.)
* **Analytics cookies** – e.g. Google Analytics
* **Marketing cookies** – e.g. Facebook/Instagram Pixel
You can delete or block cookies at any time in your browser settings.
---
# **4. Google Analytics**
If activated, we use Google Analytics, a web analytics service provided by Google LLC.
Google uses cookies to collect information about how you use our website. The following data may be processed:
* IP address (shortened)
* Click behaviour
* Time spent on pages
* Approximate location
You can deactivate Google Analytics here:
[https://tools.google.com/dlpage/gaoptout/](https://tools.google.com/dlpage/gaoptout/)
---
# **5. Social Media & Embedded Content**
## **5.1 Instagram, Facebook, YouTube**
Our website may include plugins or embedded content from these providers. When loading such content, data may be transmitted to the respective platforms (e.g. your IP address or page accessed).
Please refer to the privacy policies of:
* **Meta (Facebook/Instagram)**
* **YouTube / Google**
* **TikTok** (if used)
## **5.2 Embedded Videos / Spotify**
When playing embedded content (YouTube, Spotify, Vimeo, etc.), cookies from these providers may be set.
---
# **6. Disclosure of Data**
We do not transfer personal data to third parties unless:
* it is necessary to fulfil the contract (e.g. shipping providers)
* you have given your consent
* we are legally obliged to do so
Possible recipients include:
* Payment providers
* Shipping companies (Post, DHL, etc.)
* IT or hosting providers (e.g. Wix)
---
# **7. Storage Duration**
We store your data only as long as necessary for the respective purpose:
* Order data: legally required storage period is 10 years (Switzerland)
* Newsletter data: until you unsubscribe
* Contact requests: until processed
---
# **8. Your Rights**
You have the right to:
* **Access** your stored data
* **Rectify** incorrect data
* **Delete** your data (“right to be forgotten”)
* **Restrict** processing
* **Withdraw** consent
* **Data portability**
For requests, please contact:
**[info@basementsaints.com](mailto:info@basementsaints.com)**
---
# **9. Data Security**
We use technical and organisational measures to protect your data against loss, misuse, or unauthorised access.
---
# **10. Changes to This Privacy Policy**
We may update this Privacy Policy at any time. The current version is always available on our website.
---
# **11. Contact**
If you have questions regarding data protection,
please use the contact form on our website.